Shipping Policy
Thank you for visiting and shopping at Tudungmawar.com.
Shipment processing time
All orders are processed within 2–3 business days of receipt. Orders are not processed or shipped from Friday, 12 pm EST through Sunday, or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone within the Malaysia.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Order Amount Standard
Ground Shipping
(1–7 business days)
Sabah Sarawak Labuan
(3–8 business days)
Tudung from RM 7
Baju Melayu Kurta Sampin from RM10-20
RM 1000+ *Free shipping on orders of $ 1000 or more.
How long does it take for my parcel to reach me?
Typically, it's delivered within 1 - 3 working days for Peninsular Malaysia and 7 - 10 working days for East Malaysia. Please keep these timeframes in mind as you anticipate the arrival of your package.
Shipment to poscode
Tudungmawar.com ships to addresses within the Malaysia.
Shipment Confirmation and Order Tracking
You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Tudungmawar.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).
Damages
Tudungmawar.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the Malaysia.
Incorrect Shipping Addresses and Refused Delivery
Shipment Confirmation and Order Tracking
You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Tudungmawar.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).
Damages
Tudungmawar.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.
